SMS tracking
Review sends, replies and deliverability together. Activity is evidence to review, not an instruction to send more.
Marketing
Supporting departmentConnect channel costs and campaign activity to the leads and contracts they produce. Decide what to keep funding with the source context in view.
The problem
You can see activity, but cannot trace a contract back to the spend.
A cheap lead source consumes rep time without producing contracts.
Calls, mail and message results are reviewed in separate places.
The process
This is how work moves through Marketing in REI Boss. Each stage carries the context the next owner needs.
Identify the source and recorded cost.
Keep the campaign context with the activity.
Pass an attributed lead to Acquisitions.
Connect the signed outcome back to its source.
Review channel economics with the contract context.
What’s inside
Keep the work and the context together, from the first action to the completed handoff.
Review sends, replies and deliverability together. Activity is evidence to review, not an instruction to send more.
Keep call activity connected to the lead and source. Give Acquisitions the context behind the response.
Review mail activity and recorded costs by campaign. Keep source attribution through the seller’s response.
Organize prospecting within the deal workflow. Keep outreach as drafts for a person to send.
Retain the source as work moves from lead to contract. Review mapping gaps rather than guessing.
Review recorded cost per lead and per contract. Use the supplied reporting values rather than manufactured totals.
Seats & ownership
These are accountabilities, not a headcount requirement. One person can hold more than one seat; the outcome still needs a clear owner.
Own channel choices, campaigns and source attribution quality.
Own activity records, cost context and response handoffs.
Own the first-contact response to attributed leads.
Scoreboard
A useful scoreboard turns the weekly conversation from opinions into specific questions.
BOSS AI at work
Your AI Chief of Staff works with marketing context to surface what needs attention. People own approvals, outreach and commitments.
Flags missing source context and channel issues.
Briefs the marketing owner on reported activity and outcomes.
Drafts campaign review questions and follow-up proposals.
Connects marketing questions to the current pipeline context.
The baton pass
A campaign response becomes an attributed lead.
The lead passes with source and property context for first contact.
Trainings
Start the day with priorities, owners and the next action.
Move work through each stage with clear completion criteria.
Review the signals, surface issues and prepare the next handoff.
Questions, answered